Delete your account & data

Last updated: 24 June 2026 · App: Budgello (com.creativelab.budgello)

You can permanently delete your Budgello account and associated personal data at any time. There are two ways:

Option 1 — Delete in the app (instant)

1. Open Budgello and sign in.
2. Go to Profile (the person icon, top-right of your groups).
3. Tap “Delete my account” and confirm with your password.

Your account is deleted immediately.

Option 2 — Request deletion by email

If you can’t access the app, email support@budgello.app from the email address on your account, with the subject “Delete my account”. We verify ownership and delete your account within 30 days (usually much sooner).

Delete specific data without closing your account

You don’t have to delete your whole account to remove data. In the app you can:

• Delete a group you manage (removes its expenses & settlements) — open the group → ⋮ menu → Delete group.
• Remove a member you manage, or ask a group’s owner to remove you from their group.
• Delete an expense — open it → delete (group owner or the person who paid).
• Remove your profile photo, payment methods, or edit your name/email — in Profile.

Or email support@budgello.app describing the specific data you’d like removed; we action verified requests within 30 days.

What gets deleted

• Your account and profile — name, email, password, profile photo, payment handles, notifications, and AI-usage records.
• Groups you manage are deleted entirely, including their expenses and settlements.

What is retained (and why)

• In groups owned by other people, your past expenses and settlements remain so the shared ledger stays correct for the other members — but they are anonymised (unlinked from your account; your name is detached from your identity).
• Encrypted backups are rotated and fully purged within 14 days.
• We retain only what we’re legally required to (if anything); we do not sell your data.